Order details, clearly stated

Policies & support

Every Send The Pic request is reviewed with you before payment. Please read these terms before approving an order.

Sourcing & availability

Send The Pic helps source items based on the image and details you share. Availability, final options, and pricing can change until your order is confirmed.

We will share the available option and its order details for your approval before asking for payment.

Payment & order approval

Only approve and pay once the item, price, and delivery details are clear to you. A payment request applies only to the confirmed order it describes.

Any deposit or order-payment terms will be shown with your confirmed payment request before you pay.

Delivery & updates

Delivery timing and available delivery options are confirmed with your order. We will share status updates through WhatsApp using the contact details connected to your request.

Please review your delivery details when you approve the order and contact us promptly if anything needs to change.

Returns & issue support

If there is a problem with an order, message us on WhatsApp with your order details and photos where helpful. We will review the issue and explain the next steps based on the confirmed order and supplier terms.

Return eligibility, if available, is confirmed for the specific item before an order is approved.

Privacy

We use the details and images you send to respond to your sourcing request, confirm an order, and provide delivery updates. Please do not send sensitive payment information in WhatsApp.

For privacy questions or to request help with your information, contact Send The Pic on WhatsApp.

Need help with an order?

Send us a WhatsApp message with your screenshot, order details, or question. We’ll help you understand the next step.

WHATSAPP SUPPORT